FAQ: Frequently Asked Questions
100% Guarantee
We stand behind our product and offer a 100% guarantee on all products. If you are not fully satisfied with your order, will will accept returns or exchanges within 30 days from the date of shipment. It must be in new, unused condition and include the original packaging.
If an item was purchased through a promotion, it may be a final sale.
Please email: kristinabensonart@gmail.com for instructions.
FREE Shipping
FREE SHIPPING to Canada and US.
How long does shipping take?
Shipping is typically 10 to 25 business days.
Quite often customers receive their orders in about 10 to 15 days, although depending on time of year such a Christmas, orders may take up to 25 business days. If you need Rush Shipping, there is an option on the final checkout page.
Sizing Charts
Leggings, Capris and Yoga Leggings (XS to XL)
The leggings, capris, yoga leggings and yoga capris fit small.
If you are in between two sizes (ex. small or medium), we recommend ordering the size up (medium).
The compression fit performance wear fabric won't lose shape. The fabric will relax a little after wearing and washing a few times.
As of 2021, the newer collections such as Earthtones leggings and capris, have an option for 2XL.
SOPHIA prefers the Medium (for example)
5'6" tall / 30" waist / 37" hips / Cute bum / Average leg thickness
She usually buys:
- Small or Medium pants at H&M
- Size 29 to 30 for Mavi Jeans
In our leggings she is comfortable in both the Medium and Small.
The leggings sit with about 1.5" of beautiful rouching (material gathering) at her ankles. (Although she can fit the Small easily, the Medium ensures her tummy is happy all day long. She enjoys a little more room in the Medium for flexibility in yoga class (in challenging poses such as goddess, frog or eagle); or during that time of the month. She also enjoys wearing her Small when going out shopping or for a night out on the town. Both look amazing and the spandex in both sizes ensure she feels 'kept in' all around! She likes listening to her body, depending on the day.)
JORDAN is beautifully tall (for example)
5'11" tall
"But I am taller than average..."
In our leggings, Samantha is happy that for once her leggings don't feel "too short". The leggings end just at the top of her ankle bone. There is no rouching (material gathering) for her ankle, but she loves that the leggings compliment her long legs.
AVA is a little shorter than some (for example)
5'2" tall
"Perhaps a capri..."
In our leggings, Ava doesn't mind the extra rouching (material gathering) at her ankles. Sometimes she will fold the bottom up a couple times to create a small cuff. This cuff easily slips into her boots for going out. Ava also chose to purchase a Capri pair, as these feel even more comfortable for her height, and what she is most used to wearing. The end of the capri sits on the lower end of her calf. Again, this will be hidden if she wears boots. At the gym, these Capris look great with her cool runners, are are a hit!
Kimonos (S/M or L/XL)
Beanies (Adult, Youth, Baby)
Scarves
Tank Tops
XS (0-2) with a Bust of 32" and Waist of 24"
S (4-6) with a Bust of 34" and Waist of 26"
M (8-10) with a Bust of 37" and Waist of 28"
L (12-14) with a Bust of 40" and Waist of 31"
XL (16) with a Bust of 42" and Waist of 33"
Crop Tops
XS (0-2) with a Bust of 32" and Waist of 24"
S (4-6) with a Bust of 34" and Waist of 26"
M (8-10) with a Bust of 37" and Waist of 28"
L (12-14) with a Bust of 40" and Waist of 31"
XL (16) with a Bust of 42" and Waist of 33"
What is the difference between Leggings and Yoga Leggings?
Leggings are high waisted.
Yoga Leggings have separate (optional fold-over) waistband.
(The Yoga Leggings waistband is a separate piece and is designed separately.)
What is the material?
Leggings, Capris and Yoga Leggings: 88% polyester, 12% spandex
Compression fit performance wear fabric milled in Montreal. Made to last, our fabric won't lose shape and our vibrant prints never fade. Opaque, safe to wear for working out. These are a stretchy knit fabric.
When our manufacturer set out to create these leggings, they started with the fibres! They searched out one of the last knit textile manufacturers in Eastern Canada and sold them on this crazy idea to make custom leggings a reality.
The fabric is medium weight and sturdy, yet breathable. It stretches to fit any body, hugs in all the right places and bounces back after washing. You can wear your leggings over and over and they won't lose their shape.
After many months of testing for washability, endurance, and comfort, our manufacturer developed their own perfect legging fabric formula.
Kimonos
Available in 2 sizes to suit many body types - S/M or L/XL
Fabric Option #1 - Silky Knit: 88% polyester, 12% spandex
The silky knit is an opaque (not see through) fabric that is soft against the skin.
Fabric Option #2 - Chiffon: 100% polyester
This is a transparent peek-a-boo chiffon fabric.
Scarves
Depending on the design, SQUARE sizes come in: 16" Square, 26" Square, 36" Square and 50" Square.
VERTICAL designs come in 16" wide x 27" tall.
Poly Chiffon Fabric
100% polyester, with some weight to the fabric, so it drapes nicely.
When wrapped, the fabric gives slight warmth for cool days.
Print is 70% visible through to backside of fabric.
Can be machine washed with no change in feel.
Baby Rolled Machine Finished Hem.
Satin Charmeuse Fabric
100% polyester satin weave fabric, quite shiny on one side and matte on the back.
Mimics the feel of silk very nicely, has a nice sheen.
This fabric is medium weight and drapes beautifully.
Print is 50% visible through to backside of fabric.
Can be machine washed but may shrink after the first wash.
Baby Rolled Machine Finished Hem.
Matte Crepe Fabric
100% polyester, with a matte or low lustre finish.
Lighter feeling fabric.
Print is 55% visible through to backside of fabric.
Can be machine washed but may shrink after the first wash.
Baby Rolled Machine Finished Hem.
How long is the legging?
For example... if you are 5'9", the bottom of the legging will most likely hit above the ankle bone. If you are 5'5", the bottom of the legging will have a couple of inches of nice ruching at the bottom.
What about stitching?
Each pair is handled individually by hand by the production team and is checked along the way for quality printing and sewing. The leggings are sewn using a 4-thread overlock which incorporates a safety stitch along the seam for durability and stretch.
Based on the colours of each piece of artwork, the sewing team will use their discretion for what colour thread best matches the design.
Black thread is used for darker colours, grey and white thread as a neutral and for lighter coloured designs. Since we are printing on the surface of what is originally white fabric, it is normal to see the original colour of where the thread is piercing and passes through the fabric, especially along the elastic waistband.
'Stitching Peekaboo'
Sometimes the stitched thread can be seen after a fair amount of use or stretching in some areas. The thread colour choice is actually a part of each design, therefore 'if' you see this stitch close-up - it was designed to still look great in all ways!
Is it really completely Made in Canada?
Milled and Sewn in Canada:
Every pair of leggings is printed and sewn by hand in Canada. The fabric used was also developed exclusively for this product and is milled in Canada. In order to create a great product, you have to start with the best quality materials and go from there.
Is this material Eco-friendly?
EcoPoly Fabric:
All of our yoga leggings and capris feature an EcoPoly fiber. Using the latest technology and equipment, we have developed a fabric processing system that reduces the amount of water consumed during the manufacturing of polyester fabrics. Our Eco Polyester products use 70% less water, 70% less energy, and 70% less heat when creating versus typical textiles. In addition, we are working towards being a green manufacturer and are now starting to repurpose the unused fabric scraps into items such as stuffing or filling in pillows. Our leggings and capris are printed with solvet-free inks in the dye-sublimation printing process (this process also ensures vivid colours that won’t fade after washing.) All of the orders we create are print-on-demand and individual custom orders which means there is no need to carry a huge inventory that is potential waste at the end of a season. Lastly, we are proud to be sweatshop free and 100% Canadian made!
How high is the waist on leggings and capris?
High Waist:Thick elastic waistband finishing and cover stitched hems. Waistband will generally hit just under your belly button for most sizes.
Will the leggings and capri colours fade?
The vivid colours and prints will never fade after washing. Our ultra-stretch fabric holds shape even after multiple wearings.
What about washing?
The vivid colours and prints will never fade after washing. For leggings, capris and silky knit kimonos, our ultra-stretch fabric holds shape even after multiple wearings.
Care instructions:
Easy to care for and keep looking new! Machine or hand wash in cold water. Tumble dry on regular or hang to dry. Please do not bleach. It is a quick-dry fabric so you won't have to wait long before wearing again.
How does the fabric fit on different shapes?
Compression fit due to our high spandex fabric. Our leggings hug in all the right places and suit all kinds of body types.
How are they printed?
The leggings are printed using solvent free sublimation inks. This printing method gives a vibrant, beautiful range of colours.
Stitching thread colours?
Each order is handled individually by the production team and is checked along the way for quality printing and sewing. The leggings are sewn using a 4-thread overlock which incorporates a safety stitch along the seam for durability and stretch. Based on the artwork, the sewing team will choose what colour stitching thread best matches the art. Black thread for darker colours, grey and white thread as a neutral and for lighter coloured designs.
What is the Kimono - CHIFFON fabric like?
- Lightweight woven chiffon fabric in 100% polyester
- Knit bamboo fabric trim and matching chiffon belt
- Vibrant print will never fade with wear or washing
- Print will be seen from both sides, ideal for artwork with dark colors
- Rolled edge finishing on hems
- Printed and sewn by hand in Canada
- Quick-dry fabric
- Easy Care
- Dramatic elegant look
What is the Kimono - SILKY KNIT fabric like?
- Lightweight silky-knit
- 100% ecopoly fabric made in Canada
- Knit bamboo fabric trim and matching chiffon belt
- Print will be seen only 10% on the inside, ideal for artwork with light colors
- Micro overlock hem finishing
- Printed and Sewn by hand in Canada
- Quick-dry fabric
- Easy care
- Perfect for lounging and lazy Sundays
What can I use the Kimono for?
Wedding day wear!
Design your kimonos to match your wedding colours and wrap up your wedding party in art.
Take it to the beach!
Who says kimonos are only for around the house? Since our kimonos are light and airy, they make a great cover-up for the beach.
The perfect gift!
Bathrobes have always made a great gift for loved ones. Our new kimonos are an artistic twist on the classic robe which makes giving them extra special.
Will the kimono colours fade?
Since we know that your kimono should not only look good but also last, we have put our prints and fabrics to the test. Both our knit and chiffon fabrics are printed using our solvent-free sublimation process which gives vibrant prints that will never fade.